How Telehealth Creates an Accessible Environment for Veterans
Through real-time audio and video monitoring, telecritical nurses can monitor patients remotely. They access clinical notes, images, labs and telemetry, all in real time.
Telehealth makes care much more accessible and convenient for veterans, says Gina Jackson, spokesperson for the Department of Veterans Affairs. The VA has established:
- Universal, continuous access to virtual intensivists and virtual nurses for all acutely ill veterans
- Complete clinical, laboratory and radiographic data
- Real-time links to bedside electronic health records
“Many veterans prefer the comfort and convenience of accessing care from home, particularly for mental health appointments,” Jackson says. “Since the pandemic began, there has been massive and sustained demand for VA telehealth services.”
The Department of Defense has audiovisual connections with many of its medical treatment facility ICUs, centralized intensivists and critical care nurses, who provide telemedicine services.
“DOD is in the process of developing a telecritical care program with integrated clinical data interfaces and analysis,” Jackson says, noting that there are ongoing discussions between the VA and the DOD to develop an interoperable federal telecritical care system.
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